🔒 Data Protection

Panda95 Privacy Policy — Your Data Security Is Our Priority

At panda95, your privacy is more than just a promise. We invest in the latest encryption technology and enforce strict policies to ensure every piece of personal information you share with us is fully protected at all times.

Updated: 1 January 2026
panda95's Commitment
256-bit SSL encryption for all data
No selling of data to third parties
Right to access and delete your data at any time
Secure servers with 24/7 monitoring
Compliance with international data protection standards

How panda95 Protecting Your Privacy

We apply multiple layers of protection to keep your data secure from start to finish — not just on paper.

Bank-Grade Data Encryption

All data transmitted between your device and panda95 servers is protected with 256-bit SSL encryption — the same security technology used by leading banks in Malaysia.

No Unauthorised Data Sharing

Your personal information will never be sold, rented, or shared with any third party for marketing purposes without your explicit prior consent.

Secure Identity Verification

Panda95's KYC process uses a multi-step verification procedure to ensure that only you can access your account — protecting you from unauthorised access.

Secure Servers with Continuous Monitoring

Your data is stored in data centres secured with multi-layered physical and digital protection, continuously monitored 24 hours a day, 7 days a week, year-round.

Full Control in Your Hands

You have the right to access, correct, download, or request deletion of your personal data from panda95 systems at any time through our support team.

Cookie Usage Transparency

Panda95 clearly explains how cookies are used on our platform. You can manage your cookie preferences, and non-essential cookies may be declined without affecting core functionality.

Quick Summary: panda95 only collects data necessary to operate its services, protects it with industry-grade encryption, and never sells it to anyone. You have full rights over your own data.

1 Introduction

This Privacy Policy explains how panda95 ("we", "the platform") collects, uses, stores, and protects your personal information when you use our website and mobile app in panda95.vin.

We understand that your trust is our most valuable asset. We therefore handle all personal data with full responsibility, adhering to international data protection standards and online gaming industry best practices.

By using the panda95 platform, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to close your account.

This Privacy Policy should be read together with Terms & Conditions panda95, which constitutes the entire agreement between you and our platform.

2 Information We Collect

Panda95 collects various types of information to enable us to provide a safe, fair, and high-quality service. This information falls into two main categories:

A. Information You Provide Directly

  • Registration Information: Full name, date of birth, email address, phone number, residential address, and account password.
  • Identity Verification Documents (KYC): A copy of your identity card or passport, along with a recent bank statement or utility bill for address verification.
  • Financial Information: Bank account numbers, eWallet details, and deposit and withdrawal transaction records.
  • Communications: Any messages, complaints, or enquiries you send to our support team via live chat or email.

B. Information Collected Automatically

  • Device & Technical Data: IP address, browser type, operating system, screen resolution, and unique device identifiers.
  • Usage Data: Pages visited, games played, session duration, click actions, and navigation patterns within the platform.
  • Location Data: General location based on your IP address for compliance and fraud detection purposes.
  • Cookies & Tracking Technology: Session data, preference cookies, and analytics identifiers to enhance the user experience.

All data collection is carried out on a lawful basis — whether to fulfil a service agreement, comply with legal obligations, or based on panda95's legitimate interest in operating a secure platform.

3 How We Use Your Information

The data we collect is used solely for legitimate and transparent purposes. Below is a summary of how your data is used:

Purpose of Use Data Type Legal Basis
Account management and verification Registration information, KYC Service agreement
Deposit and withdrawal processing Financial information Service agreement
Fraud prevention and anti-money laundering All data categories Legal obligations
Customer support and complaint resolution Communications, account records Service agreement
Platform improvement and analytics Usage data, technical Legitimate interests
Sending promotions and offers Email, phone number Your consent
Regulatory compliance and reporting Transaction records, identity Legal obligations

We will not use your data for any other purpose not stated here without notifying you in advance and obtaining the appropriate consent where required.

4 Information Sharing with Third Parties

Panda95 does not sell or rent your personal data to any third party. However, there are limited situations where we may need to share your information:

  • Payment Service Providers: Banks, eWallet companies, and payment processors handling your transactions only receive the financial information necessary to process payments securely.
  • Game Software Providers: Third-party game software companies may receive non-identifiable user identifiers to enable integrated game functionality within the panda95 platform.
  • Regulatory Authority: panda95 will disclose required information to gaming regulatory authorities, law enforcement, or courts when mandated by law.
  • Analytics Services: We use third-party analytics tools that receive anonymised usage data to help us understand how the platform is used and improve it.
  • Identity Verification Partners: KYC service providers who assist in verifying your identity in accordance with compliance requirements.

All third parties we work with are contractually required to protect your data to standards no less stringent than our own.

5 Data Security

Panda95 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, misuse, or disclosure:

  • Transit Encryption: All data transmitted between your browser and panda95 servers is protected with TLS 1.3 protocol and 256-bit SSL encryption.
  • Storage Encryption: Sensitive data such as passwords and financial information is stored in encrypted form using the latest hashing algorithms, ensuring it cannot be read even by internal staff.
  • Internal Access Controls: Only staff who require access to personal data to perform their duties are permitted to do so, with all access logged and monitored.
  • Regular Security Audits: Our systems undergo regular penetration testing and security audits conducted by independent cybersecurity experts.
  • Real-Time Threat Monitoring: Our automated threat detection system monitors for suspicious activity around the clock and raises immediate alerts upon detecting any anomalies.

Important: While we take all reasonable precautions, no online system can be guaranteed 100% secure. You are also responsible for protecting your account password and not sharing it with anyone.

6 Cookies & Tracking Technology

The panda95 platform uses cookies and similar tracking technologies to enhance the user experience and analyse platform usage. There are several types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login, game sessions, and security. These cookies cannot be declined without affecting platform functionality.
  • Preference Cookies: Store your preferences such as language, display theme, and other settings to deliver a more personalised experience.
  • Analytics Cookies: Help us understand how users interact with the platform — which pages are most popular, where users encounter issues, and more.
  • Marketing Cookies: Used to display relevant promotions to you based on your interests and activity on the platform.

You can manage your cookie settings through your browser at any time. Please note that disabling certain cookies may affect the functionality of some parts of the platform.

7 Your Rights

As a panda95 user, you have the following rights regarding your personal data. Contact our support team to exercise any of these rights:

Right to Access

Request a copy of all personal data we hold about you in a readily readable format.

Right to Rectification

Request correction of any inaccurate or incomplete personal data held in our records.

Right to Erasure

Request deletion of your personal data when it is no longer needed for the original purpose it was collected.

Right to Restriction

Request that we restrict the processing of your data under certain circumstances while a dispute is being resolved.

Right to Data Portability

Receive your data in a structured, machine-readable format for transfer to another platform.

Right to Object

Object to the processing of your data for direct marketing purposes or certain legitimate interests.

We will respond to data rights requests within 30 days working from the date the request is received. Identity verification may be required before we process any request.

8 Data Retention

Panda95 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or to comply with applicable legal and regulatory requirements.

  • Active Account: Data is retained for the duration your account remains active and for several years after account closure for legal compliance and dispute resolution purposes.
  • Financial Transaction Records: Retained for a minimum of 5 years in accordance with international anti-money laundering legal requirements.
  • Communication Logs: Customer support communication records are retained for 3 years after the last interaction.
  • Analytics Data: Anonymised usage data is retained for 2 years for trend analysis and platform improvement purposes.

Upon expiry of the applicable retention period, your data will be securely deleted or anonymised in accordance with our established data deletion procedures.

9 Third-Party Links & Services

The panda95 platform may contain links to external websites or use third-party services such as game software providers and payment processors. panda95 is not responsible for the privacy practices of those third parties.

When you use payment services such as DuitNow, FPX, Touch 'n Go eWallet, or GrabPay, you are also subject to the privacy policies of those respective service providers. We encourage you to read their privacy policies before making any transactions.

Games provided by third-party software suppliers on our platform are operated under strict data protection regulations. These suppliers do not receive any personally identifiable information about you.

10 Changes to the Privacy Policy

Panda95 reserves the right to update or amend this Privacy Policy at any time in line with changes in law, technology, or our business operations. You will be notified of any significant changes via:

  • In-platform or panda95 mobile app notifications.
  • Email notifications sent to the address registered to your account.
  • A clear notice displayed at the top of this page.

The "Updated" date shown at the top of this page indicates the effective date of the latest version of the Privacy Policy. Your continued use of the platform after changes are published constitutes your acceptance of the updated policy.

We encourage you to review this page regularly to ensure you are always informed of how we handle your information.

11 Contact Us

If you have any enquiries, concerns, or wish to exercise your data rights, our team is ready to assist you through the following channels:

Live Chat

Available 24 hours a day, 7 days a week, directly on the panda95 platform. The fastest way to get help.

Support Email

Send us a written enquiry at [email protected]. We will respond within 24 business hours.

For unresolved privacy-related complaints, you have the right to refer the matter to the relevant regulatory authority in your jurisdiction.

Safe & Trusted

Play with Peace of Mind at panda95

Your data is protected, your privacy is respected. Join millions of Malaysian players who trust panda95 as their online gaming platform of choice. Register today and start a safe gaming experience.

SSL 256-bit Encrypted Data No Data Selling Secure KYC
Bahasa Melayu